- #Where do i find a whirlpool washing machine serial number serial#
- #Where do i find a whirlpool washing machine serial number free#
What size is the Whirlpool Ultimate Care II?.How do I tell what year my Whirlpool washer is?.This involves seeking a Section 75 refund. “Don’t forget, if you paid on a credit card, they are jointly liable. “However, these goods were not fit for purpose at the point of purchase, so you have a right to a refund from the retailer under the Consumer Rights Act. “In usual situations, after six months it is up to you to prove the item is faulty if you want a refund. “So although Whirlpool are offering repairs and partial refunds, you can and should approach the company you bought it from for a refund. He said: “Remember your contract is with the retailer, not the manufacturer. Speaking on This Morning regarding the faulty tumble dryer saga earlier this year, financial expert Martin Lewis said customers with fire-prone machines can also approach the company from where the machines were purchased for a refund. This would mean the heating element would not be activated, avoiding the problem that had been identified. The process of getting a refund, replacement or repair will not begin until January at the earliest.įor those unable to get through the Christmas period without a washing machine, Whirlpool advises owners use the machine but with a vastly reduced risk, by only using the cold wash cycle at 20C or less. How to get a refund, replacement or repair? The following model numbers are all the Whirlpool washing machines affected by the fault: Indesit:
#Where do i find a whirlpool washing machine serial number free#
There is also a free helpline, open every day, available on 08.
#Where do i find a whirlpool washing machine serial number serial#
If you have purchased a Hotpoint or Indesit washing machine since October 2014, Whirlpool is urging you to check if your appliance is potentially dangerous.Īll you will need is your appliance's model and serial number, which can be found on the inside of the door or at the back. Whirlpool has created a model checker online tool for customers to verify if their machine is at risk. How to check if your machine is affected? “By taking actions like this, we are bringing the company we acquired in line with Whirlpool’s industry-leading global safety and quality standards.” We are recalling these products because it is the right thing to do for people’s safety and we will do whatever it takes to put the situation right for our customers. Mr Noel added: “This is an issue we inherited from buying Indesit Company, but as the new owner, it is our responsibility to keep our customers safe. "Preparing for a recall of this scale is a complex operation and we are working tirelessly to ensure we are ready to start offering replacements or repairs to our customers from early January." Whirlpool Corporation vice president Jeff Noel said: "We sincerely apologise for the inconvenience and concern this may cause to our customers, particularly over the Christmas period, but we hope people will understand that we are taking action because people's safety is our top priority. The report followed a recent inquiry into Grenfell Tower, during which the chairman Sir Martin Moore-Bick said he had "no doubt" the deadly blaze was a result of an electrical fault in a Hotpoint fridge-freezer. Whirlpool admitted to logging 54 fires caused by its tumble dryers, admitting they were models which had been already modified.